The default setting in cPanel has no e-mail accounts set up. However, it is possible to configure this to add e-mails and we will explain how. There is a main username that can be set up as an email but you must add the email account. The instructions that follow will guide you through creating an email account in cPanel.

To create your email account:

  1. Log in to your cPanel in your user account.
  2. Navigate to the Email Section of your cPanel and click Email Accounts.
  3. Write the name you wish to use in the Email field and select the domain from the drop-down box.
  4. Type the desired password twice in the Password field.
  5. Customize your Mailbox Quota.
  6. Click Create Account.

You can follow the above steps to create Email Accounts for your primary domain, add-on domains, and subdomains.

How to create Send Only Emails (do-not-reply addresses):

For advanced users, depending on the website’s purpose, a do-not-reply email address may be needed to send out various messages. The steps below will instruct you on creating “Do not reply” addresses that disable incoming emails for a particular address. Note that if you do not need SMTP access to that particular address you may skip the above steps.

To disable income emails for an address:

  1. Log into your cPanel in the client area.
  2. Navigate the Email Section, and click Email Forwarders.
  3. Click Forwarder, under Create An Email Forwarder.
  4. On the add a new Forwarder page:
    • Enter the email name and select the domain from the dialog box.
    • Select from the options: Discard and send an error to the sender (at SMTP time).
    • Type the failure message you wish your users to receive.
    • Click 'Add Forwarder.'
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